Information

1. Sportingbet promises to ensure complete transparency and clarity in all its financial relationships with customers.
2. Sportingbet will offer odds on all mainstream sporting events and these will be competitive with other major bookmakers.
3. Sportingbet respects the privacy of all its customers and commits itself to protect any data about customers from outside parties.
4. Sportingbet maintains the highest customer service standards in order to resolve all customer matters as quickly as possible. In the event that there is no amicable agreement in a dispute, Sportingbet agrees to abide by independent arbitration.

Code of Conduct

1. Sportingbet complies with all the appropriate rules and regulations of the Western Cape Gambling and Racing Board.
2. Sportingbet commits to be transparent on the setting and changing of odds and the prompt settling of all customers' financial transactions.
3. Sportingbet complies with all route-to-market legislation everywhere in the world. The Company will only physically operate where it is expressly permitted or licensed to do so.
4. Sportingbet pays all taxes and levies wherever they are applied.
5. Sportingbet is committed to support the world-wide liberalisation and regulation of online gambling.
6. Sportingbet refuses to take bets from minors and supports all efforts to avoid taking bets from compulsive or problem gamblers.
7. Sportingbet commits to be proactive in combating money laundering and any form of financial fraud.
8. Sportingbet conduct with its customers will be straightforward and helpful at all times.